Product Returns for Mother Goose Books

What is Mother Goose Books Return Policy?

You may return most products purchased. Most items may be returned with 30 days of receiving the item. However we aren't the original seller so you must contact and/or refer to the original sellers terms for returns individually.

How soon will I receive a refund on a returned item?

Refunds are often made to the main card and can take up to Thirty days to credit back. However, some resellers can have different policies regarding refunds, for instance only giving store credit or gift cards. Please refer to the initial sellers refund policy.

Third Party Seller Returns Policies

Most sellers offer a returns policy equivalent to our own, some seller returns policies can vary. Each seller's refund policy is available on the seller's web site. Shipping and handling charges for returning items shipped from a seller are borne with the buyer.

Items worth over have to be returned towards seller using a trackable shipping service. In case the order is valued at 0 and up, insure the shipment for the value of this product and ship your return with a signature shipping service. For items below , we recommend USPS delivery confirmation service.

Note: In case a package doesn't arrive and you don't make use of a trackable method to return or you refuse the shipment as a method of return, you may not be eligible for a refund.

Items with FREE Return Shipping

The subsequent items usually contain a free return shipping method.

  • Baby Items
  • Shoes
  • Clothing
  • Accessories
  • Jewelry
  • Watches (except those available in Sports & Outdoors)

UPS Pickups

Once you request a UPS pickup, UPS sends a driver to your address along with your shipping label within 1-5 working days. Be sure you've described the defect, damage, or error including that with the returned package. In the event the original packaging still is available, return an item in that packaging. To help avoid problems with the pickup, remove any used shipping labels which might be still on the box.

    Notes:
  • For more information about UPS pickups, go to UPS.com.
  • The cost of return shipping may be deducted from your refund.

Cancel Pickup Request

After the UPS pickup has been requested, you cannot cancel that request until after the first pickup attempt has been made. UPS will make up to three pickup attempts. Following the first pickup attempt, it is possible to call UPS at 1-800-PICK-UPS (1-800-742-5877) to cancel future pickup attempts. Be sure you have your tracking number handy.


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